Frequently Asked Questions

For answers to additional questions, contact sales@streetlogic.pro

How much do countCAMs and countCLOUD counts cost?

We are an online store. All of our prices can be found at countCAM4 + Accessories and Vehicle Count Processing

Do you offer discounts?

We do not offer discounts on most orders through our online store. However, large order quantities or bulk purchases may be able to be discounted. Contact sales@streetlogic.pro for more details.

Does the countCAM automatically tabulate vehicles using Artificial Intelligence?

Yes and No. In counter mode, the countCAM automatically tabulates directional vehicle data using onboard heuristics rather than true AI.  The countCAM does not have AI capabilities for turning movement counts or vehicle classification.  For those detailed types of data collection, video is recorded on the countCAM and then sent to our countCLOUD processing system for human-based tabulation.

How do I get a quote? Can I submit a purchase order and pay Net 30?

You can submit an RFQ or build your own cart here - StreetLogic Pro. Municipalities are able to submit a purchase order with Net 30 terms for orders over $5,000.

I want to send you videos to process, but what I need doesn’t fit the standard countCLOUD options. Can I have you process these counts?

countCLOUD is designed to count and process the most popular types of counts. If you have any counting projects outside of our standard operations, please email Sales@streetlogic.pro

Do you have countCAMs in stock?

Yes, we do have all of the gear we sell at countCAM4 – StreetLogic Pro in stock. We guarantee all orders will be shipped within 5 business days of receiving payment.

Do you rent or lease equipment?

Yes, StreetLogic Pro has a lease program where you can lease the countCAM4. Prices vary depending on lease length. Prices and details can be found at - countCAM4 Lease – StreetLogic Pro

How long will it take to receive the equipment I ordered?

We guarantee all orders will be shipped within 5 business days of receiving payment. From there, it depends on the level of shipping selected at checkout.

Can I program the countCAM to record specific periods or when it will turn on?

The countCAM4 allows you to select which hours of the day you want to be recorded but does not provide for different schedules on different days. Note that using the scheduling feature does not appreciably increase runtime.

Can I purchase a bank of countCLOUD hours and use them later?

Yes, countCLOUD is priced based on a bulk ordering system. The more hours you purchase up front the cheaper your hourly rate becomes - Vehicle Count Processing – StreetLogic Pro

How long does your equipment last?

Our gear should last for at least 5 years with normal use, but product lifespan is dependent on use and care. Our field equipment uses lithium-ion batteries, and runtimes can decrease over over time with heavy use.

How do you handle warranty repairs

We repair any manufacturing defects during the countCAM4’s one-year warranty. After the warranty has expired, we offer a repair service for continued support on your device countCAM Device Repair – StreetLogic Pro

Does the countCAM and countCLOUD processing work at night, especially for vehicle classification?

The video footage is clear enough for a human being to tabulate vehicles based on headlights during the middle of the night. Tabulating pedestrians, bicycles, or vehicle classification is dependent on ambient lighting conditions. It is possible to accurately tabulate full classification in well lit urban conditions or during a full moon, but generally not possible in suburban or rural settings with extremely low ambient light.

How are you able to keep your costs so low compared to your competitors?

StreetLogic Pro understands what it takes to collect transportation data effectively. We utilize outsourced specialists in every way possible to leverage their low-cost expertise and we design our products from the ground up with value being our priority. We’re also a small, efficient team that leverages technology to keep our overhead low so we can pass the savings on to our clients.

Do you offer a discount to educational institutions?

No. We have worked hard to keep our products and services cost-effective and offer the same low price to everyone.

Do you have a list of references?

Yes – email sales@streetlogic.pro to tell us about your agency or firm and request a list of references.

How do I decide between outsourcing my counts to a consultant or data contractor vs. doing the counting myself?

We have clients who’ve justified buying our products for a single project, but your economic decision depends on your local outsourced pricing options and your capacity for doing the work yourself versus outsourcing some or all of it. Email us at sales@streetlogic.pro with your situation and we'll provide guidance for you. We know just about everyone in the industry, so if you need a recommendation for a traffic counting firm to outsource your counts to we can help you find a dependable partner.

Do you output data to traffic models such as Vistro/Synchro, Petra Pro, or data management hubs such as Jackalope/MS2/GeoCounts?

The countCAM4 exports CSV and MS2 file formats. For all other systems, you’ll need to take the specific data from the output CSV file reports and input it per each system’s requirements.

What is the recommended setback for installing the countCAM?

The ideal field of view is between 50 and 150 feet from the intersection. The countCAM4 has a 160 degree field of view setting itself apart from other traffic counting cameras. This wide angle lens can allow for a much easier setup, sometimes allowing a single camera to capture what otherwise might require two or more cameras with only a 90 degree FOV.

Can you recommend an accurate, automated system that will tabulate vehicles using Artificial Intelligence?

No. Artificial Intelligence and Machine Vision have been around for decades, but we know of no system that can accurately tabulate vehicles from portable camera systems. The issue is that mobile cameras are not mounted high enough, move in the wind, and may not provide enough visibility at night. Human beings are needed to provide accurate data. We have tested AI systems that work in perfect conditions, but the world is rarely perfect.

Can I demo your system for free?

We do not provide free demos of our equipment, but we offer a money-back guarantee if our system doesn't work as promised, so you can try us risk-free. Email us at Sales@streetlogic.pro with any questions you have about the countCAM4

How long are Count Hours good for?

countCLOUD hours are good for 365 days from the date of purchase. All hours will expire at the set expiration date in your account.